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"Angel was very helpful i choose the wrong closure but it was no problem for her to make changes to it she ordered a new one from the factory for me. i received it exactly when she told me it was going to be there even when dhl came and i wasn't home the first time she messaged me to let me know they were there. The hair is beautiful soft doesn't shed exactly as seen on the site i was very pleased thank you and will definitely be ordering thing from you."